Privacy Policy
Privacy Policy
Fitzaey LLC
Effective Date: March 30, 2026
Last Updated: March 30, 2026
Fitzaey LLC ("we," "us," or "our") operates the website fitzaey.com and provides marketing, content creation, and video production services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
- Contact Information: Name, email address, phone number, business name
- Service Inquiries: Details you provide when requesting a consultation, filling out forms, or booking a call
- Client Information: Business details, social media account credentials (for management purposes), content preferences, branding assets
- Payment Information: Billing address, payment method details (processed through our third-party payment processor, QuickBooks)
- Communications: Emails, text messages, form submissions, and other correspondence
Information Collected Automatically
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, referring URLs
- Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze site traffic
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and fulfill your requests
- Send you service-related communications (confirmations, updates, invoices)
- Send marketing communications (with your consent)
- Send text messages related to appointments, service updates, and promotions (with your consent)
- Process payments and send invoices
- Analyze website usage and improve our site
- Comply with legal obligations
3. Text Messaging (SMS/MMS) Consent and Terms
By providing your phone number and opting in, you consent to receive text messages from Fitzaey LLC. This includes:
- Appointment confirmations and reminders
- Service updates and delivery notifications
- Promotional offers and content updates
- Follow-up communications related to your inquiry or account
Message frequency varies. You may receive up to 10 messages per month depending on your engagement with our services.
Message and data rates may apply. Your carrier's standard messaging rates apply.
To opt out: Reply STOP to any message to unsubscribe from text communications at any time.
For help: Reply HELP to any message, or contact us at [email protected] or 727.307.6695.
We do not sell, rent, or share your phone number or opt-in information with third parties for their marketing purposes. Your consent to receive text messages is not a condition of purchasing any goods or services.
Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and all major US carriers.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking tools to:
- Monitor website traffic and performance
- Personalize user experience
- Track affiliate link interactions
- Analyze marketing campaigns
You can manage your cookie preferences through your browser settings.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party tools we use to operate our business, including GoHighLevel (CRM), QuickBooks (invoicing), ClickUp (project management), Google Workspace (file storage and communication), and social media platforms (Facebook, Instagram, TikTok) for content management purposes
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, comply with legal obligations, resolve disputes, and enforce our agreements. Client records are retained for the duration of the business relationship and for a reasonable period thereafter.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of text messaging (reply STOP)
To exercise these rights, contact us at [email protected].
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Fitzaey LLC
St. Petersburg, FL
Email: [email protected]
Phone: 727.307.6695
Website: fitzaey.com